Telephone : 01672 500672
Telephone : 01672 500672
STORAGE:
COST:
DEFAULT – RIGHT TO SELL OR DISPOSE OF GOODS:
ACCESS:
CONDITIONS
17 You will be solely responsible for securing the Unit and ensuring it is locked so as to be secure from unauthorised entry at all times when You are not in the Unit. FO will not be responsible for securing any unlocked Unit. You are not permitted to apply a padlock or other device to the Unit in FO’s overlocking position and FO may have any such padlock or device forcefully cut off at Your expense. Where applicable, You will secure the external gates and/or doors of the Facility.
18 You must not store (or allow any other person to store) any of the following in the Unit: (a) food or perishable goods unless securely packed so they are protected from and do not attract vermin; (b) any living creatures; (c) combustible or flammable substances such as gas, paint, petrol, oil, cleaning solvents or compressed gases; (d) firearms, explosives, weapons or ammunition; (e) chemicals, radioactive materials, biological agents, toxic waste, asbestos or other potentially hazardous substances; (f) any item that emits fumes, or odours; (g) any illegal item or substances or goods illegally obtained such as illicit (counterfeit/smuggled) tobacco or alcohol and unlicensed or unsafe goods (such as toys, electrical goods, medicines, aerosols, cosmetics, fireworks); (h) goods which are environmentally harmful or that are a risk to the property of any person; (i) currency, deeds and securities; and (j) items which are unique in nature and/or where the value to You cannot be assessed on a financial basis.
18.1 You must not use portable heaters in the Unit at any time.
18.2 You must not store in any Unit (a) any Lithium ion batteries exceeding a watt-hour (Wh) rating of 160 Wh unless they are built-in and cannot be removed from the otherwise permitted Goods; (b) portable battery chargers, power banks or any similar portable power source; (c) more than five (5) E-Scooters, E-Bikes, E-Skateboards or any similar battery-powered vehicles, unless the battery has been removed and is not being stored in the Unit; (d) more than ten (10) laptops, tablet computers, children’s toys or other similar items containing built-in batteries.
18.3 When storing any permitted Goods that contain built-in batteries you must ensure: (a) the Goods are free from visible physical defect or fault and (b) such Goods are not stacked and are stored allowing air circulation. We recommend all batteries are stored with the lowest practical charge.
18.4 You will be liable under Condition 29 for any breach of this Condition 18.
19 You will use the Unit solely for the purpose of storage and shall not (or allow any other person to): (a) use the Unit as offices or living accommodation or as a home, business or mailing address; (b) use or do anything at the Facility or in the Unit which may be a nuisance to FO or any other person (including the escape of any substance or odour from or generation of noise or vibration which may be heard or felt outside the Unit); (c) use or do anything at the Facility or in the Unit which may invalidate or increase premiums under any insurance policies of FO or any other person; (d) paint or make alterations to or attach anything to the internal or external surfaces of the Unit; (e) connect or provide any utilities or services to the Unit unless authorised by FO; (f) cause damage to the Unit or any part of the Facility (which includes by removal, haulage or delivery contractors); or (g) create any obstruction or leave items or refuse in any common space within the Facility.
20 You must maintain the Unit by ensuring it is clean and in good repair. In the event of uncleanliness or damage to the Unit or Facility, FO will be entitled to retain the Deposit, charge a Cleaning Fee, and/or claim full reimbursement from You of the reasonable costs of repairs, replacement, restoration, proper compensation or disposal of refuse.
21 You must (and ensure that Your Agents) use reasonable care on site and have respect for the Facility and other unit users, inform FO of any damage or defect immediately it is discovered and comply with the reasonable directions of FO’s employees, agents and contractors and any other regulations or policies for the use, safety and security of the Facility as FO shall issue periodically.
22 This Agreement does not confer on You any right to exclusive possession of the Unit and FO reserves the right to relocate You to another Unit not smaller than the current Unit: (a) by giving 14 days’ notice during which You can elect to terminate this Agreement under Condition 37; or (b) on shorter notice if an incident occurs that requires the Unit or section where it is located to be closed or sealed off. In these circumstances, FO will pay Your reasonable costs of removal if approved in writing by FO before removal. If You do not arrange removal by the date specified in FO’s notice, then You authorise FO and its agents to enter the Unit and move the Goods as Your agent on Your behalf and at Your risk (except for damage caused wilfully or negligently which is subject to the limitations in Condition 27). Following removal this Agreement will be varied by substitution of the new Unit number but otherwise continues on the same terms at the storage rates in force for the original Unit at the time of the removal.
23 You must ensure the Unit is suitable for the storage of the Goods intended to be stored in it and You are advised to inspect the Unit before storing Goods and periodically during the storage period. FO makes no warranty or representation that any unit is suitable for any particular goods and accepts no liability in this regard. Unit sizes are approximate. If You have exact requirements, You must check with FO before signing this Agreement as, by signing, You agree to the actual size of the Unit and not any represented unit size.
24 FO may refuse storage of any Goods or require You to remove Goods if in FO’s opinion storage of such Goods creates a risk to the safety of any person or property.
25 You must give notice to the FO in writing of the change of any contact details on this Agreement for You or the ACP within 48 hours of any change. You agree FO is entitled to discuss any default by You with the ACP registered on the front of this Agreement.
RISK AND RESPONSIBILITY:
26 FO will not be liable for any loss or damages suffered by You as a result of You not being able to access the Facility or the Unit, regardless of the cause.
27 The Goods are stored at Your sole risk and responsibility and You shall be responsible for and bear the risk of any and all theft, damage to, and deterioration of the Goods caused by any reason. FO excludes all liability in respect of (a) loss or damage to Your business, if any, including consequential loss, lost profits or business interruption; (b) loss of or damage to Goods or any claim for return of the Storage Fees except where this results from FO’s negligence or breach of contract, in which case FO’s liability will be limited to the sum of £100 in total. FO does not exclude liability for physical injury to or the death of any person which is a direct result of negligence or wilful default on the part of FO, its agents and/or employees.
28 Subject to Condition 44 if applicable, FO does not insure the Goods and it is a condition of this Agreement that the Goods remain adequately insured at all times for their Replacement Value (as set out on the cover sheet) while they are in storage. You warrant that such cover is in place, will not lapse and that the aggregate value of Goods in the Unit from time to time will not exceed the insured value. FO does not give any advice concerning insurance cover given by any policy and You must make Your own judgment as to adequacy of cover even when arranged by the FO. Inspection of any insurance documents provided by You to demonstrate cover does not mean FO has approved the cover or confirmed it is sufficient.
29 It will be Your responsibility to compensate FO for the full amount of all claims, liabilities, demands, damages, costs and expenses (including any reasonably incurred legal and professional fees) incurred by FO or third parties (Liabilities) resulting from or incidental to (a) the use of the Unit (including but not limited to the ownership or storage of Goods in the Unit, the Goods themselves and/or accessing the Facility) or (b) breach of this Agreement by You or any of Your Agents or (c) enforcement terms of this Agreement.
30 You agree to comply with this Agreement and all laws and regulations relevant to the use of the Unit. This includes laws relating to material which is stored and the manner in which it is stored. You will be responsible for all Liabilities resulting from such a breach.
31 If FO has reason to believe that You are not complying with all relevant laws FO may take any action it considers necessary, including, but not limited to, action outlined in Conditions 16 and 37, contacting, cooperating with and/or submitting Goods to relevant authorities, and/or immediately disposing of or removing Goods at Your expense. You agree that FO may take such action at any time even though FO could have acted earlier.
32 FO shall not be considered to be in breach of this Agreement nor liable for any delay in performing or failure to perform any of its obligations under this Agreement or any resulting loss or damage to Goods if such delay, failure, loss or damage results from events, circumstances or causes beyond FO’s reasonable control. Such circumstances include (but are not limited to) any Act of God, riot, strike or lock-out, trade dispute or labour disturbance, accident, breakdown of plant or machinery, fire, flood, shortage of labour, materials or transport, electrical power failures, threat of or actual terrorism or environmental or health emergency or hazard or recommended restrictions, or entry into any unit including the Unit or the Facility by, or arrest or seizure or confiscation of Goods by, competent authorities. If this happens, FO will not be responsible for failing to allow access to the Goods, Unit and/or the Facility for so long as the circumstances continue. FO will try to minimise any effects arising from such circumstances.
PERSONAL INFORMATION
COMMUNICATIONS AND NOTICE :
CANCELLING OR ENDING THE AGREEMENT:
OTHER IMPORTANT TERMS:
INSURED CONTRACTOR – If such insurance has been agreed/accepted to
44 FO shall take out and maintain a contract of insurance in accordance with a Summary of Insurance document provided to You. This will provide cover for the Goods for the value stated as the full total replacement value of the Goods as new on the cover sheet. FO does not carry out any valuation of the Goods and is not responsible for ensuring that the full replacement value as new as stated by You in the cover sheet is an accurate or true valuation of the full replacement value as new of the Goods at any time. You are responsible for ensuring that insurance cover for the value of Goods insured is maintained at an adequate level throughout the period of this Agreement. If loss or damage occurs to the Goods as a result of any matter which may result in a claim under FO’s insurance policy, after receipt from You of a written request to notify a claim, FO will notify its insurer promptly of the claim. For the purposes of processing any such claim, You shall provide FO, FO’s insurer or any of its agents appointed to investigate such claim (such as a loss adjuster) with such information and evidence as may reasonably be required in relation to the claim. FO shall pay or arrange for payment to You that part of any proceeds of any claim made by FO which relates to damage or loss to the Goods after deduction of any outstanding sums due to FO from You. In the event that FO makes a claim under its insurance policy in respect of loss or damage to the Goods, You acknowledge that FO’s liability to make any payments to You in relation to such claim is restricted to payment to You of the amount that FO recovers from its insurer under its insurance policy in relation to the Goods. Whilst FO will notify claims to its insurer, FO is not under any circumstances obliged to start or threaten to start any legal proceedings in relation to any such claim. Nothing in this Agreement shall make or be deemed to make FO Your agent. If You fail to pay any insurance charges then any insurance cover in respect of the Goods will cease immediately from the date such charges are due.
This facility only applies if you, in the Agreement regarding licence of storage space (the “Licence Agreement”), have instructed us to include the property you store in the Company’s insurance arrangements and have paid the appropriate fee. The licence of the storage space and your use of it remains subject to the terms of the Licence Agreement. Please read carefully clause 44 of the General Conditions to the Licence Agreement.
It is a condition of the Licence Agreement that all of the property you store is insured for its full replacement value (on a new for old basis) and that such cover is maintained at all times. Please note that irrespective of whether or not you instruct us to include the property you store within our company insurance arrangements our liability for actual physical loss of or damage to the property you store is limited by the terms of the Licence Agreement which forms part of our contract with you.
SUBJECT TO YOU GIVING US WRITTEN INSTRUCTIONS TO INCLUDE THE PROPERTY YOU STORE IN THE COMPANY’S INSURANCE ARRANGEMENTS, we will ensure that our insurance policy will cover physical loss or damage to the property which you store, as summarised below. Please note that as the policy is in our name you will have no independent right to make claims under our insurance policy. We undertake to forward any insurance payment from our insurers that relates to the property you store onto you, subject to such deductions which are provided for by the Licence Agreement. You may inspect the insurance policy at our office on request.
TOTAL LIMIT
In the event of a claim the most which could be recovered from our insurers shall be limited to the value which you have declared for the goods which you store, as declared to us on the Licence Agreement or elsewhere in writing. Whatever the value declared the amount that could be recovered shall in no circumstances exceed GBP 50,000 unless other arrangements are confirmed in writing by us.
PERILS
The terms of the insurance which we will maintain shall be limited to claims for actual physical loss of or damage to your stored property caused by fire, lightning, explosion, earthquake, storm, flood, bursting &/or leaking pipes, ingress of water or other liquid substance, aircraft or articles dropped therefrom, moth or insect or vermin (in each case from an external cause), theft accompanied by forcible and violent entry to or exit from the building or unit, riot, strike, civil commotion, malicious damage, and impact by vehicle or railway rolling stock. The policy will not respond to any other claims.
UNDER-DECLARATION
The sum declared by you must at all times represent the full replacement value of the property which you store. If you fail to declare the full replacement value on the Licence Agreement or to us elsewhere in writing, then in the event of a claim we will only be entitled to recover from our Insurers the proportion of the loss as the declared value bears to the total replacement value of the property you stored. This will in turn reduce the amount which we are obliged to pay to you.
BASIS OF CLAIMS SETTLEMENT
The settlement of any claim shall be by replacement, repair and/or compensation at our Insurer’s option. In the event of total loss or destruction of any item (other than household linen and clothing and documents) settlement of any claim shall be the cost of replacing the item as new provided that the item is substantially the same as but not better than the original when new.
Household linen and clothing
Where any claim includes loss of or damage to any item(s) of household linen and clothing, our Insurers will take into consideration the age, quality, degree of use and consequent market value of any such lost or damaged item(s).
Documents
Where any claim includes loss of or damage to documents the basis of settlement shall relate to the reasonable costs of reprinting and/or reasonable costs of reissue and/or reconstitution including, where applicable, fresh research or exploration to obtain essential information.
PAIRS & SETS CLAUSE
Where any items are part of a pair or of a set Insurers shall only pay for the actual items which are lost or damaged. No payment will be made by Insurers for any items which are part of a pair or of a set and which are not lost or damaged.
POLICY EXCESS
Our Insurers will not pay the first GBP 100 of any claim under our policy. This is increased to GBP 250 in respect of water damage claims
CLAIMS NOTIFICATION
If circumstances arise in respect of your goods which could give rise to a claim under our insurance then you must notify us, in writing, of those circumstances and whether you wish for us to make a claim on our insurance in respect of the goods in question. All circumstances which could give rise to a claim must be notified to us at the time of discovery of the loss or damage or at the time of removal of goods from the unit, whichever is the soonest. This will then allow us to notify our insurers. If prompt notification cannot be made to our insurers this may affect what is payable under our insurance. We remind you that we will not be liable to pay you anything in excess of what our insurers pay to us in respect of any claim.
In the event that a claim is made and we receive a payment from our insurers in respect of the same we shall be entitled to request that your rights be assigned to us and you shall be required to execute such an assignment as part of any settlement of the claim.
EXCLUSIONS
Our insurers include some further limits on what goods they will cover and the circumstances which could give rise to a claim under the policy. Our insurance policy will not respond to claims relating to the following items or events and as such no claims will be payable by our insurers in respect of the same
1. Money, Coins, Bullion, Deeds, Bonds, Securities and the like.
2. Livestock, Plants, Explosives and Flammables.
3. Jewellery, Watches, Precious Stones and Stamps of all kinds exceeding GBP 500 in total.
4. Furs, fine arts, perfumery, mobile phones, tobacco, cigars, cigarettes, all manner of vaping equipment, including but not limited to, pods, pens, sub-ohm kits, coils, liquids/juices, disposable vapes, e-cigarettes, beers, wines, spirits & the like exceeding GBP 10,000 in total.
5. Electronic items exceeding GBP 10,000 in total. Electronic items are defined as all items of consumer and commercial electrical appliances and instruments including but not limited to smart phones or tablets, radios, televisions, laptops, computers, computer software, hard drives, chips, microchips, printed circuit boards and their components, modems, monitors, cameras, facsimile machines, photocopiers, VCRs, hi-fi, stereos, CD players, Digital Recorders/Players and the like. (Heavy electrical items such as switchgear, turbines and generators and the like shall be deemed not to be electronics).
6. Loss of data records other than cost of blank data carrying materials.
7. Any goods which you are not permitted to store under the terms of the Licence Agreement.
8. Any consequence of War, Invasion, Act of Foreign Enemy Hostilities (whether War be declared or not), Civil War, Rebellion, Revolution, Insurrection or Military or Usurped Power or confiscation or nationalisation or requisition or destruction of or damage to property by or under the order of any government or public or local authority.
9. Ensuing or indirect losses resulting from or as a consequence of loss or damage.
10. Loss or damage from:
a. ionising radiation from or contamination by radioactivity from any nuclear fuel or from any nuclear waste or from the combustion of nuclear fuel;
b. the radioactive, toxic, explosive or other hazardous or contaminating properties of any nuclear installation, reactor or nuclear component thereof,
c. any weapon of war employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter.
d. the radioactive, toxic, explosive or other hazardous or contaminating properties of any radioactive matter. This sub clause does not extend to radioactive isotopes, other than nuclear fuel, when such isotopes are being prepared, carried stored or used for commercial, agricultural, medical, scientific or other similar peaceful purposes.
11. Loss or damage from any chemical, biological, biochemical or electromagnetic weapon. The use or operation as a means of inflicting harm of any computer system, computer software program, computer virus or process or any other electronic system.
12. Loss of or damage to your stored property directly caused by pressure waves caused by aircraft and other aerial devices travelling at sonic or supersonic speeds.
13. If at the time of loss there is other insurance in force our insurance shall only respond to the extent that losses are not recoverable under the other insurance.
14. Loss of or damage to your stored property caused by or resulting from any act(s) of terrorism or any person(s) acting from a political motive.
Our insurance also includes further terms and exclusions including, but not limited to, risks relating to cyber risks and communicable diseases. A full copy of the policy is available to view on request.
RedSpot Self Storage is always looking to get you the best storage service at a price that makes sense. We believe in being fair, honest and open with our customers.
That’s why our website is loaded with helpful hints and tips, and aims to set out everything you need to know about our storage services before making any decision.
Should you feel that we have not lived up to your expectations with either the service and secure storage we provide……… We will provide you with a full refund.
For avoidance of doubt, no claim will be accepted later than 24 hours after the Start Date of your Licence Agreement.
We are so confident that you will love both the service and secure storage we provide, we’ll give you a discount of up to 50% OFF to Try Us and See if we can deliver.
Customers who are looking for a long term storage option and are able to commit for a minimum storage period of 26 and 52 weeks will qualify, when offered to a discount of 10% and 15% respectively.
If you end your Agreement during the minimum storage period, you will however have to pay us a fee being the equivalent of your weekly Storage Fee multiplied by the number of remaining weeks up to the end of the Minimum Period (Early Termination Charge).
General Condition of Offer
Examples of an Early Termination Charge:
You commit to 26 weeks costing £30 per week (after your 10% discount) and decide to end after 16 weeks. This means you’ll pay an Early Termination Charge for the last 10 weeks of your agreement.
Your Early Termination Charge is calculated as 10 x £30, which gives an Early Termination Charge of £300.00
To be eligible for this offer you need to be a current RedSpot customer and have completed the refer a friend form before the referral moves into their RedSpot storage unit.
The following conditions apply:
RedSpot Self Storage Limited reserves the right to withdraw any promotional/special offer at anytime.
The Offers you are provided with are generally grouped into two types:
Storage Space offers (special rates and discounts).
Promotional offers (anything else).
Only one offer from each of these two categories may be applied to any one Licence Agreement at any one time i.e. a maximum of two offers, one from each of the above groups may apply to any one agreement.
The following additional charges may apply;
Late Payment fee: | If you do not pay our Storage Fees within 7 days after the due date, you must pay a Late Payment Fee of fee which £20.00 |
Late Payment administration: | Commencing 14 days (and weekly thereafter) from the due date. Greater of 10% of Storage Fee (4 weeks) or £20.00 |
Payment/Direct Debit fail fee: | £10.00 on each occasion |
Cut off lock fee: | From £55.00 (depending on type of lock) |
Costs of enforcing Storage Agreement: | Please refer Storage Licence Agreement |
All fees are exclusive of VAT
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern RedSpot Self Storage Limited’s relationship with you in relation to this website.
The term ‘RedSpot Self Storage Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 168 Church Road Hove East Sussex BN3 2DL . Our company registration number is 7024806. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without RedSpot Self Storage Limited’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
The information contained in this website is for general information purposes only. The information is provided by RedSpot Self Storage Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of RedSpot Self Storage Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, RedSpot Self Storage Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Black Friday Terms and Conditions
The Promoter
RedSpot Self Storage Limited
Registered office: 168 Church Road, Hove, East Sussex, BN3 2DL
Participants
The online only promotion is only available to those that are not currently a customer, or have a booking reservation with RedSpot Self Storage.
The Offer
RedSpot Self Storage is offering 50% off the storage fee for up to 8 weeks on our Large (160SqFt) storage unit only.
This offer is only available at RedSpot Self Storage Hungerford. The offer is not available at the RedSpot Self Storage Lambourn or RedSpot Self Storage Newbury
Duration
The discount offer will be available to claim from 20/11/2023, until 1/12/2023. Customers must book a storage unit during the specified claim period, and move in before Friday 22nd December to be able to get the discount applied to the storage fee.
Eligibility
General
STORAGE:
COST:
DEFAULT – RIGHT TO SELL OR DISPOSE OF GOODS:
ACCESS:
CONDITIONS
17 You will be solely responsible for securing the Unit and ensuring it is locked so as to be secure from unauthorised entry at all times when You are not in the Unit. FO will not be responsible for securing any unlocked Unit. You are not permitted to apply a padlock or other device to the Unit in FO’s overlocking position and FO may have any such padlock or device forcefully cut off at Your expense. Where applicable, You will secure the external gates and/or doors of the Facility.
18 You must not store (or allow any other person to store) any of the following in the Unit: (a) food or perishable goods unless securely packed so they are protected from and do not attract vermin; (b) any living creatures; (c) combustible or flammable substances such as gas, paint, petrol, oil, cleaning solvents or compressed gases; (d) firearms, explosives, weapons or ammunition; (e) chemicals, radioactive materials, biological agents, toxic waste, asbestos or other potentially hazardous substances; (f) any item that emits fumes, or odours; (g) any illegal item or substances or goods illegally obtained such as illicit (counterfeit/smuggled) tobacco or alcohol and unlicensed or unsafe goods (such as toys, electrical goods, medicines, aerosols, cosmetics, fireworks); (h) goods which are environmentally harmful or that are a risk to the property of any person; (i) currency, deeds and securities; and (j) items which are unique in nature and/or where the value to You cannot be assessed on a financial basis.
18.1 You must not use portable heaters in the Unit at any time.
18.2 You must not store in any Unit (a) any Lithium ion batteries exceeding a watt-hour (Wh) rating of 160 Wh unless they are built-in and cannot be removed from the otherwise permitted Goods; (b) portable battery chargers, power banks or any similar portable power source; (c) more than five (5) E-Scooters, E-Bikes, E-Skateboards or any similar battery-powered vehicles, unless the battery has been removed and is not being stored in the Unit; (d) more than ten (10) laptops, tablet computers, children’s toys or other similar items containing built-in batteries.
18.3 When storing any permitted Goods that contain built-in batteries you must ensure: (a) the Goods are free from visible physical defect or fault and (b) such Goods are not stacked and are stored allowing air circulation. We recommend all batteries are stored with the lowest practical charge.
18.4 You will be liable under Condition 29 for any breach of this Condition 18.
19 You will use the Unit solely for the purpose of storage and shall not (or allow any other person to): (a) use the Unit as offices or living accommodation or as a home, business or mailing address; (b) use or do anything at the Facility or in the Unit which may be a nuisance to FO or any other person (including the escape of any substance or odour from or generation of noise or vibration which may be heard or felt outside the Unit); (c) use or do anything at the Facility or in the Unit which may invalidate or increase premiums under any insurance policies of FO or any other person; (d) paint or make alterations to or attach anything to the internal or external surfaces of the Unit; (e) connect or provide any utilities or services to the Unit unless authorised by FO; (f) cause damage to the Unit or any part of the Facility (which includes by removal, haulage or delivery contractors); or (g) create any obstruction or leave items or refuse in any common space within the Facility.
20 You must maintain the Unit by ensuring it is clean and in good repair. In the event of uncleanliness or damage to the Unit or Facility, FO will be entitled to retain the Deposit, charge a Cleaning Fee, and/or claim full reimbursement from You of the reasonable costs of repairs, replacement, restoration, proper compensation or disposal of refuse.
21 You must (and ensure that Your Agents) use reasonable care on site and have respect for the Facility and other unit users, inform FO of any damage or defect immediately it is discovered and comply with the reasonable directions of FO’s employees, agents and contractors and any other regulations or policies for the use, safety and security of the Facility as FO shall issue periodically.
22 This Agreement does not confer on You any right to exclusive possession of the Unit and FO reserves the right to relocate You to another Unit not smaller than the current Unit: (a) by giving 14 days’ notice during which You can elect to terminate this Agreement under Condition 37; or (b) on shorter notice if an incident occurs that requires the Unit or section where it is located to be closed or sealed off. In these circumstances, FO will pay Your reasonable costs of removal if approved in writing by FO before removal. If You do not arrange removal by the date specified in FO’s notice, then You authorise FO and its agents to enter the Unit and move the Goods as Your agent on Your behalf and at Your risk (except for damage caused wilfully or negligently which is subject to the limitations in Condition 27). Following removal this Agreement will be varied by substitution of the new Unit number but otherwise continues on the same terms at the storage rates in force for the original Unit at the time of the removal.
23 You must ensure the Unit is suitable for the storage of the Goods intended to be stored in it and You are advised to inspect the Unit before storing Goods and periodically during the storage period. FO makes no warranty or representation that any unit is suitable for any particular goods and accepts no liability in this regard. Unit sizes are approximate. If You have exact requirements, You must check with FO before signing this Agreement as, by signing, You agree to the actual size of the Unit and not any represented unit size.
24 FO may refuse storage of any Goods or require You to remove Goods if in FO’s opinion storage of such Goods creates a risk to the safety of any person or property.
25 You must give notice to the FO in writing of the change of any contact details on this Agreement for You or the ACP within 48 hours of any change. You agree FO is entitled to discuss any default by You with the ACP registered on the front of this Agreement.
RISK AND RESPONSIBILITY:
26 FO will not be liable for any loss or damages suffered by You as a result of You not being able to access the Facility or the Unit, regardless of the cause.
27 The Goods are stored at Your sole risk and responsibility and You shall be responsible for and bear the risk of any and all theft, damage to, and deterioration of the Goods caused by any reason. FO excludes all liability in respect of (a) loss or damage to Your business, if any, including consequential loss, lost profits or business interruption; (b) loss of or damage to Goods or any claim for return of the Storage Fees except where this results from FO’s negligence or breach of contract, in which case FO’s liability will be limited to the sum of £100 in total. FO does not exclude liability for physical injury to or the death of any person which is a direct result of negligence or wilful default on the part of FO, its agents and/or employees.
28 Subject to Condition 44 if applicable, FO does not insure the Goods and it is a condition of this Agreement that the Goods remain adequately insured at all times for their Replacement Value (as set out on the cover sheet) while they are in storage. You warrant that such cover is in place, will not lapse and that the aggregate value of Goods in the Unit from time to time will not exceed the insured value. FO does not give any advice concerning insurance cover given by any policy and You must make Your own judgment as to adequacy of cover even when arranged by the FO. Inspection of any insurance documents provided by You to demonstrate cover does not mean FO has approved the cover or confirmed it is sufficient.
29 It will be Your responsibility to compensate FO for the full amount of all claims, liabilities, demands, damages, costs and expenses (including any reasonably incurred legal and professional fees) incurred by FO or third parties (Liabilities) resulting from or incidental to (a) the use of the Unit (including but not limited to the ownership or storage of Goods in the Unit, the Goods themselves and/or accessing the Facility) or (b) breach of this Agreement by You or any of Your Agents or (c) enforcement terms of this Agreement.
30 You agree to comply with this Agreement and all laws and regulations relevant to the use of the Unit. This includes laws relating to material which is stored and the manner in which it is stored. You will be responsible for all Liabilities resulting from such a breach.
31 If FO has reason to believe that You are not complying with all relevant laws FO may take any action it considers necessary, including, but not limited to, action outlined in Conditions 16 and 37, contacting, cooperating with and/or submitting Goods to relevant authorities, and/or immediately disposing of or removing Goods at Your expense. You agree that FO may take such action at any time even though FO could have acted earlier.
32 FO shall not be considered to be in breach of this Agreement nor liable for any delay in performing or failure to perform any of its obligations under this Agreement or any resulting loss or damage to Goods if such delay, failure, loss or damage results from events, circumstances or causes beyond FO’s reasonable control. Such circumstances include (but are not limited to) any Act of God, riot, strike or lock-out, trade dispute or labour disturbance, accident, breakdown of plant or machinery, fire, flood, shortage of labour, materials or transport, electrical power failures, threat of or actual terrorism or environmental or health emergency or hazard or recommended restrictions, or entry into any unit including the Unit or the Facility by, or arrest or seizure or confiscation of Goods by, competent authorities. If this happens, FO will not be responsible for failing to allow access to the Goods, Unit and/or the Facility for so long as the circumstances continue. FO will try to minimise any effects arising from such circumstances.
PERSONAL INFORMATION
COMMUNICATIONS AND NOTICE :
CANCELLING OR ENDING THE AGREEMENT:
OTHER IMPORTANT TERMS:
INSURED CONTRACTOR – If such insurance has been agreed/accepted to
44 FO shall take out and maintain a contract of insurance in accordance with a Summary of Insurance document provided to You. This will provide cover for the Goods for the value stated as the full total replacement value of the Goods as new on the cover sheet. FO does not carry out any valuation of the Goods and is not responsible for ensuring that the full replacement value as new as stated by You in the cover sheet is an accurate or true valuation of the full replacement value as new of the Goods at any time. You are responsible for ensuring that insurance cover for the value of Goods insured is maintained at an adequate level throughout the period of this Agreement. If loss or damage occurs to the Goods as a result of any matter which may result in a claim under FO’s insurance policy, after receipt from You of a written request to notify a claim, FO will notify its insurer promptly of the claim. For the purposes of processing any such claim, You shall provide FO, FO’s insurer or any of its agents appointed to investigate such claim (such as a loss adjuster) with such information and evidence as may reasonably be required in relation to the claim. FO shall pay or arrange for payment to You that part of any proceeds of any claim made by FO which relates to damage or loss to the Goods after deduction of any outstanding sums due to FO from You. In the event that FO makes a claim under its insurance policy in respect of loss or damage to the Goods, You acknowledge that FO’s liability to make any payments to You in relation to such claim is restricted to payment to You of the amount that FO recovers from its insurer under its insurance policy in relation to the Goods. Whilst FO will notify claims to its insurer, FO is not under any circumstances obliged to start or threaten to start any legal proceedings in relation to any such claim. Nothing in this Agreement shall make or be deemed to make FO Your agent. If You fail to pay any insurance charges then any insurance cover in respect of the Goods will cease immediately from the date such charges are due.
This facility only applies if you, in the Agreement regarding licence of storage space (the “Licence Agreement”), have instructed us to include the property you store in the Company’s insurance arrangements and have paid the appropriate fee. The licence of the storage space and your use of it remains subject to the terms of the Licence Agreement. Please read carefully clause 44 of the General Conditions to the Licence Agreement.
It is a condition of the Licence Agreement that all of the property you store is insured for its full replacement value (on a new for old basis) and that such cover is maintained at all times. Please note that irrespective of whether or not you instruct us to include the property you store within our company insurance arrangements our liability for actual physical loss of or damage to the property you store is limited by the terms of the Licence Agreement which forms part of our contract with you.
SUBJECT TO YOU GIVING US WRITTEN INSTRUCTIONS TO INCLUDE THE PROPERTY YOU STORE IN THE COMPANY’S INSURANCE ARRANGEMENTS, we will ensure that our insurance policy will cover physical loss or damage to the property which you store, as summarised below. Please note that as the policy is in our name you will have no independent right to make claims under our insurance policy. We undertake to forward any insurance payment from our insurers that relates to the property you store onto you, subject to such deductions which are provided for by the Licence Agreement. You may inspect the insurance policy at our office on request.
TOTAL LIMIT
In the event of a claim the most which could be recovered from our insurers shall be limited to the value which you have declared for the goods which you store, as declared to us on the Licence Agreement or elsewhere in writing. Whatever the value declared the amount that could be recovered shall in no circumstances exceed GBP 50,000 unless other arrangements are confirmed in writing by us.
PERILS
The terms of the insurance which we will maintain shall be limited to claims for actual physical loss of or damage to your stored property caused by fire, lightning, explosion, earthquake, storm, flood, bursting &/or leaking pipes, ingress of water or other liquid substance, aircraft or articles dropped therefrom, moth or insect or vermin (in each case from an external cause), theft accompanied by forcible and violent entry to or exit from the building or unit, riot, strike, civil commotion, malicious damage, and impact by vehicle or railway rolling stock. The policy will not respond to any other claims.
UNDER-DECLARATION
The sum declared by you must at all times represent the full replacement value of the property which you store. If you fail to declare the full replacement value on the Licence Agreement or to us elsewhere in writing, then in the event of a claim we will only be entitled to recover from our Insurers the proportion of the loss as the declared value bears to the total replacement value of the property you stored. This will in turn reduce the amount which we are obliged to pay to you.
BASIS OF CLAIMS SETTLEMENT
The settlement of any claim shall be by replacement, repair and/or compensation at our Insurer’s option. In the event of total loss or destruction of any item (other than household linen and clothing and documents) settlement of any claim shall be the cost of replacing the item as new provided that the item is substantially the same as but not better than the original when new.
Household linen and clothing
Where any claim includes loss of or damage to any item(s) of household linen and clothing, our Insurers will take into consideration the age, quality, degree of use and consequent market value of any such lost or damaged item(s).
Documents
Where any claim includes loss of or damage to documents the basis of settlement shall relate to the reasonable costs of reprinting and/or reasonable costs of reissue and/or reconstitution including, where applicable, fresh research or exploration to obtain essential information.
PAIRS & SETS CLAUSE
Where any items are part of a pair or of a set Insurers shall only pay for the actual items which are lost or damaged. No payment will be made by Insurers for any items which are part of a pair or of a set and which are not lost or damaged.
POLICY EXCESS
Our Insurers will not pay the first GBP 100 of any claim under our policy. This is increased to GBP 250 in respect of water damage claims
CLAIMS NOTIFICATION
If circumstances arise in respect of your goods which could give rise to a claim under our insurance then you must notify us, in writing, of those circumstances and whether you wish for us to make a claim on our insurance in respect of the goods in question. All circumstances which could give rise to a claim must be notified to us at the time of discovery of the loss or damage or at the time of removal of goods from the unit, whichever is the soonest. This will then allow us to notify our insurers. If prompt notification cannot be made to our insurers this may affect what is payable under our insurance. We remind you that we will not be liable to pay you anything in excess of what our insurers pay to us in respect of any claim.
In the event that a claim is made and we receive a payment from our insurers in respect of the same we shall be entitled to request that your rights be assigned to us and you shall be required to execute such an assignment as part of any settlement of the claim.
EXCLUSIONS
Our insurers include some further limits on what goods they will cover and the circumstances which could give rise to a claim under the policy. Our insurance policy will not respond to claims relating to the following items or events and as such no claims will be payable by our insurers in respect of the same
1. Money, Coins, Bullion, Deeds, Bonds, Securities and the like.
2. Livestock, Plants, Explosives and Flammables.
3. Jewellery, Watches, Precious Stones and Stamps of all kinds exceeding GBP 500 in total.
4. Furs, fine arts, perfumery, mobile phones, tobacco, cigars, cigarettes, all manner of vaping equipment, including but not limited to, pods, pens, sub-ohm kits, coils, liquids/juices, disposable vapes, e-cigarettes, beers, wines, spirits & the like exceeding GBP 10,000 in total.
5. Electronic items exceeding GBP 10,000 in total. Electronic items are defined as all items of consumer and commercial electrical appliances and instruments including but not limited to smart phones or tablets, radios, televisions, laptops, computers, computer software, hard drives, chips, microchips, printed circuit boards and their components, modems, monitors, cameras, facsimile machines, photocopiers, VCRs, hi-fi, stereos, CD players, Digital Recorders/Players and the like. (Heavy electrical items such as switchgear, turbines and generators and the like shall be deemed not to be electronics).
6. Loss of data records other than cost of blank data carrying materials.
7. Any goods which you are not permitted to store under the terms of the Licence Agreement.
8. Any consequence of War, Invasion, Act of Foreign Enemy Hostilities (whether War be declared or not), Civil War, Rebellion, Revolution, Insurrection or Military or Usurped Power or confiscation or nationalisation or requisition or destruction of or damage to property by or under the order of any government or public or local authority.
9. Ensuing or indirect losses resulting from or as a consequence of loss or damage.
10. Loss or damage from:
a. ionising radiation from or contamination by radioactivity from any nuclear fuel or from any nuclear waste or from the combustion of nuclear fuel;
b. the radioactive, toxic, explosive or other hazardous or contaminating properties of any nuclear installation, reactor or nuclear component thereof,
c. any weapon of war employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter.
d. the radioactive, toxic, explosive or other hazardous or contaminating properties of any radioactive matter. This sub clause does not extend to radioactive isotopes, other than nuclear fuel, when such isotopes are being prepared, carried stored or used for commercial, agricultural, medical, scientific or other similar peaceful purposes.
11. Loss or damage from any chemical, biological, biochemical or electromagnetic weapon. The use or operation as a means of inflicting harm of any computer system, computer software program, computer virus or process or any other electronic system.
12. Loss of or damage to your stored property directly caused by pressure waves caused by aircraft and other aerial devices travelling at sonic or supersonic speeds.
13. If at the time of loss there is other insurance in force our insurance shall only respond to the extent that losses are not recoverable under the other insurance.
14. Loss of or damage to your stored property caused by or resulting from any act(s) of terrorism or any person(s) acting from a political motive.
Our insurance also includes further terms and exclusions including, but not limited to, risks relating to cyber risks and communicable diseases. A full copy of the policy is available to view on request.
RedSpot Self Storage is always looking to get you the best storage service at a price that makes sense. We believe in being fair, honest and open with our customers.
That’s why our website is loaded with helpful hints and tips, and aims to set out everything you need to know about our storage services before making any decision.
Should you feel that we have not lived up to your expectations with either the service and secure storage we provide……… We will provide you with a full refund.
For avoidance of doubt, no claim will be accepted later than 24 hours after the Start Date of your Licence Agreement.
We are so confident that you will love both the service and secure storage we provide, we’ll give you a discount of up to 50% OFF to Try Us and See if we can deliver.
Customers who are looking for a long term storage option and are able to commit for a minimum storage period of 26 and 52 weeks will qualify, when offered to a discount of 10% and 15% respectively.
If you end your Agreement during the minimum storage period, you will however have to pay us a fee being the equivalent of your weekly Storage Fee multiplied by the number of remaining weeks up to the end of the Minimum Period (Early Termination Charge).
General Condition of Offer
Examples of an Early Termination Charge:
You commit to 26 weeks costing £30 per week (after your 10% discount) and decide to end after 16 weeks. This means you’ll pay an Early Termination Charge for the last 10 weeks of your agreement.
Your Early Termination Charge is calculated as 10 x £30, which gives an Early Termination Charge of £300.00
To be eligible for this offer you need to be a current RedSpot customer and have completed the refer a friend form before the referral moves into their RedSpot storage unit.
The following conditions apply:
RedSpot Self Storage Limited reserves the right to withdraw any promotional/special offer at anytime.
The Offers you are provided with are generally grouped into two types:
Storage Space offers (special rates and discounts).
Promotional offers (anything else).
Only one offer from each of these two categories may be applied to any one Licence Agreement at any one time i.e. a maximum of two offers, one from each of the above groups may apply to any one agreement.
The following additional charges may apply;
Late Payment fee: | If you do not pay our Storage Fees within 7 days after the due date, you must pay a Late Payment Fee of fee which £20.00 |
Late Payment administration: | Commencing 14 days (and weekly thereafter) from the due date. Greater of 10% of Storage Fee (4 weeks) or £20.00 |
Payment/Direct Debit fail fee: | £10.00 on each occasion |
Cut off lock fee: | From £55.00 (depending on type of lock) |
Costs of enforcing Storage Agreement: | Please refer Storage Licence Agreement |
All fees are exclusive of VAT
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern RedSpot Self Storage Limited’s relationship with you in relation to this website.
The term ‘RedSpot Self Storage Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 168 Church Road Hove East Sussex BN3 2DL . Our company registration number is 7024806. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without RedSpot Self Storage Limited’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
The information contained in this website is for general information purposes only. The information is provided by RedSpot Self Storage Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of RedSpot Self Storage Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, RedSpot Self Storage Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Black Friday Terms and Conditions
The Promoter
RedSpot Self Storage Limited
Registered office: 168 Church Road, Hove, East Sussex, BN3 2DL
Participants
The online only promotion is only available to those that are not currently a customer, or have a booking reservation with RedSpot Self Storage.
The Offer
RedSpot Self Storage is offering 50% off the storage fee for up to 8 weeks on our Large (160SqFt) storage unit only.
This offer is only available at RedSpot Self Storage Hungerford. The offer is not available at the RedSpot Self Storage Lambourn or RedSpot Self Storage Newbury
Duration
The discount offer will be available to claim from 20/11/2023, until 1/12/2023. Customers must book a storage unit during the specified claim period, and move in before Friday 22nd December to be able to get the discount applied to the storage fee.
Eligibility
General
We aim to contact you as soon as possible during office hours. If submitting this request out of normal office hours, then we will attempt to call you the next business day.
For more details about how we use your data, see our Privacy Policy
We aim to contact you as soon as possible during office hours. If submitting this request out of normal office hours, then we will attempt to call you the next business day.
For more details about how we use your data, see our Privacy Policy
We aim to contact you as soon as possible during office hours. If submitting this request out of normal office hours, then we will attempt to call you the next business day.
For more details about how we use your data, see our Privacy Policy
We aim to contact you as soon as possible during office hours. If submitting this request out of normal office hours, then we will attempt to call you the next business day.
For more details about how we use your data, see our Privacy Policy
