FAQs

Your storage manager can arrange for a locksmith or member of our team to cut your lock off if necessary; however there is a minimum £20 charge for cutting off the lock.

If you would like us to provide a replacement then we have a variety of padlocks available.

You should contact your storage manager during office hours and they will be able to help you.

We have CCTV to cover the storage location, therefore all movements in and out of the property will be recorded – Smile please!

Your belongings are protected by a variety of security measures including 24 hour CCTV, PIN coded entry, security fencing and alarm systems at some of our locations. For security reasons please visit your nearest storage location and ask the storage manager for further details.

And, just like protecting your possessions at home, we are able to offer you insurance to cover your valuables in storage.