FAQs

Your possessions will not be covered should they be placed in storage without adequate insurance. To protect you against loss or damage, your items must be covered!

We are able to offer “new for old” cover. Once you have an idea of the value of your items then the cost of our insurance is as little as £1.00 per week for each £1,000 insurance cover. Our policies start from a minimum value of just £3,000.

Need help calculating the cost of buying everything again in your storage unit? Download a copy of our Insurance inventory.

Your goods are protected whilst in storage under a bespoke Self Storage Operators insurance policy provided by Amica for AXA Versicherung AG and Others

In the event that loss or damage occurs to your possessions, they will be repaired or replaced. Full details of cover are set out in the summary of our policy

Yes. If you have existing home or business contents insurance, please provide us with proof of your cover. This must be done before you start using our storage facilities.

To ensure that this cover is adequate, your insurance provider must confirm each of the following points in writing:

• The insurer’s name. The letter must be on the official headed paper of the provider and an original copy.
• That the goods are covered whilst in storage at the address of your RedSpot Self Storage location.
• The period during which the insurance cover begins and ends.
• The maximum value of the goods (or sum insured).
• That all the following Insured Perils are confirmed as covered under the policy from your provider: Actual physical loss of or damage to Goods caused by fire, lightning, explosion, earthquake, aircraft or articles dropped there from, storm, flood, bursting & /or leaking pipes, ingress of water or other liquid substance, moth, insect or vermin from an external cause, theft accompanied by forcible and violent entry to or exit from the building or storage unit, riot, strike, civil commotion, malicious damage, and impact by vehicles or railway rolling stock.

Please be aware that our liability is limited to the amount shown in the Licence Agreement and you understand that we will have no additional liability if the insurance you have taken out does not cover all the same risks as the policy offered.

Although it’s not a condition of the policy to complete an inventory of the items placed in storage, it’s a good idea to start putting together an inventory of your items as soon as you start to pack and get ready for your move. You can download a copy of RedSpot’s Insurance inventory. If you remove or add to your belongings in storage don’t forget to note the changes to the inventory.

Although it’s not a condition of the policy to complete an inventory of the items placed in storage, it’s a good idea to start putting together an inventory of your items as soon as you start to pack and get ready for your move. This way you can use it for an insurance inventory, as well as a record to help organise your move. If you haven’t received a copy of our insurance inventory, then please download a copy.

To complete the inventory, start by listing all large or valuable items separately or group similar items together, i.e. 10 pairs of trousers, 100 DVDs etc. Each individual item, or group of items, must have a separate value. The total value of all your items will be the Full New Replacement value for insurance purposes.