FAQs

Absolutely!

We are so confident that you will love both the service and secure storage we provide, not only can you benefit from our massive discount with our New customer  Try Us and See Offer, but we will also back this up with a 100% Money Back Guarantee should you not be delighted with our easy storage services.

Our Price Promise to you is simple. You’ll get the best price quoted online or by speaking with a member of our team. As storage experts we try to keep in tune with market cycles, but if you manage to find a better offer for a comparable service, let us know, as we won’t be beaten on value.

No, but we update our online prices regularly. By booking your storage space online you can lock in the latest discounts. Alternatively, check out our special offers or speak to your storage manager about any other new offers we may have.

Yes. You will receive a 10% discount on our standard storage rates. Just provide a valid copy of your ID at the time of moving in to qualify.

Customers who are looking for a long term storage option and are able to commit for a minimum storage period of 26 and 52 weeks will qualify, when offered to a discount of 10% and 15% respectively.

If you end your Agreement during the minimum storage period, you will have to pay us a fee being the equivalent of your weekly Storage Fee multiplied by the number of remaining weeks up to the end of the Minimum Period (Early Termination Charge).

Examples of an Early Termination Charge:

You commit to 26 weeks costing £30 per week (after your 10% discount) and decide to end after 16 weeks. This means you’ll pay an Early Termination Charge for the last 10 weeks of your agreement.

Your Early Termination Charge is calculated as 10 x £30, which gives an Early Termination Charge of £300.00 

Yes. If you recommend a friend, by completing the form, that we have not already started to discuss storage with, and they store with us for the minimum period, you will receive a discount or voucher up to the value of £25. Terms and Conditions apply.