FAQs

The office hours are the hours of operation when the storage manager will be able to assist with your enquiries. The access hours are the hours when your storage unit can be accessed (standard working hours). If you require access outside standard working hours ask your storage manager for information about 24 hour access.

Do you want the freedom to access your belongings at a time to suit you? If so then ask if 24 hour access is available at your storage location, or if access is restricted to office hours only.

You should contact your storage manager during office hours and they will be able to help you.

In the first instance, your access hours will be set out in your agreement. Our standard access hours are Monday to Friday 8am to 6pm, Saturday 9am to 6pm and Sunday 10am to 4pm. 24 Hour access is available by request

If you need to speak to a member of staff then office hours are Monday to Friday 9am to 6pm, Saturday 9am to 1pm and closed Sunday.

Yes. Some of our customers like the freedom of accessing their belongings whenever they want. Sometimes you may need to pop in first thing in the morning or last thing at night?

We do not charge extra for extended hours access, so at the time of booking ask if 24 hour access is available and we can active it.

Please keep your access pin code somewhere handy, we are unable to retrieve it for you outside office hours.

Office hours are Monday to Friday 9am to 6pm, Saturday 9am to 1pm and closed Sunday, so if you have a question please get in touch during office opening times.

If you are looking to access your storage unit, then access hours will be set out in your agreement. Our standard access hours are Monday to Friday 8am to 6pm, Saturday 9am to 6pm and Sunday 10am to 4pm. 24 Hour access is available on request, so please speak to your storage manager about availability and we can active it.

No. We don’t like hidden costs, so we don’t charge them.